3CX Phone Systems with Microsoft 365 – Teams Direct Routing

Direct Routing It is no secret that Microsoft Teams has seen a huge explosion over the past two years. It has been absolutely pivotal in the way businesses have weathered the storm. New working strategies have been adopted to cater for the home working environment. Because of this, it was only natural then for administrators …

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New iOS Beta: Call Reconnection & Conference Scheduling

In this update, we’re making it even easier to schedule a conference from the iOS app! In seconds you can create a conference, add participants, and add the event to your device’s calendar from the palm of your hand. Call recovery during unsteady connection has also had a boost for a more consistent call experience. …

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Web Conferencing Video Quality: 2. Latency

In part one of this series, we discussed meeting quality profiles, required bandwidth and the factors that affect it. Like we mentioned before, there are several factors that influence meeting quality, most of them are easily fixed. Whether it’s new devices that are needed, a more powerful internet connection, or some simple configuration of your video …

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New Android Beta with Optimized Audio and Improved Chat

A new Beta of the Android app is now available for your testing. This release includes an updated chat view for improved user experience as well as audio and connectivity optimizations for better voice calls. Optimized audio by default For improved audio during calls, we’ve now disabled echo cancellation by default for devices with this …

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3CX – Three Phone System Features Every Business Need

If you’ve been researching new phone systems for your business recently, it’s perfectly understandable that your head is spinning. With so many vendors in the marketplace promoting the features of their wares, and the glut of statistics available on the Internet hyping the benefits of various solutions, pinpointing exactly which capabilities your company should employ …

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